Useful tips

Do I have to wait for Comcast self install kit?

Do I have to wait for Comcast self install kit?

Getting Started Kit Overview FAQs You can install services on your own. You no longer have to wait at home for a technician. You’ll receive your products in one single shipment. You won’t need to go to the Comcast Service Center.

Can you pick up equipment at Comcast store?

Xfinity Stores by Comcast are stocked with our full product lineup, including Xfinity Mobile, so you can try our services firsthand. Comcast Service Centers are still available to help with a variety of tasks, including: Picking up, returning or exchanging your Comcast equipment.

Does Comcast charge for self install?

The easiest way to avoid paying a Comcast Xfinity installation fee is to choose self-installation when you pick out your TV or internet package. If you grab an Xfinity self-install kit, you may still need to pay the shipping and handling fee to get it sent to your door.

Can I install Comcast service myself?

We do offer the option to install your own Xfinity services whenever possible, but there are times when a professional installation is required. If an address has never had Xfinity service in the past, a technician may need to install a cable line to deliver Xfinity services to the property.

Where do I Find my Xfinity Self Install Kit?

All Self-Install Kits include activation information. You can find it in your red Xfinity folder. For more information, see How to Activate Your Self-Install Kit Devices. Shipping and handling charges apply and may vary by area. Need More Help with Your Self-Installation?

How many Comcast devices can I Self Install?

In some areas, you can self-install four or more devices, but a maximum of four devices is recommended. For new Comcast customers, we’re offering contactless home drop-off services in place of a professional installation.

What is included in a getting started kit?

Comcast offers a variety of options to self-install your services. Each Self-Install Kit package comes with everything you need to quickly and easily set up your devices and activate your services. Choose the appropriate link below to learn more about the contents of each Xfinity Self-Install Kit:

Do you have to be a Comcast customer to get an outlet?

You must be a current Comcast customer, or your address must have had Comcast service in the past. All of the outlets in your home must be located where you need the service (both cable and electrical outlets) – Getting Started kits do not allow you to add additional outlets in your home, you need a technician to help you with that.