Users' questions

Will Verizon refund money?

Will Verizon refund money?

Once you’ve had your Verizon service for 12 months, we’ll review your payment history to determine whether you’re eligible for a refund. If you’ve paid your bill in full and on time 10 out of 12 months, we’ll refund your deposit. The refund will be applied to your credit or debit card.

How Long Does Verizon take to refund money?

60 days
How Long Do Verizon Refunds Take? Verizon states that it takes up to 60 days for you to receive a refund. If you want to check the refund status, you can do that by: Log in to My Verizon.

How do I get a refund from Verizon?

Just sign in to My Verizon and, hover over Billing > select View Bill > Options > Check Refund Status. If you are enrolled in Auto Pay, the refund you receive from Verizon Wireless will be sent back to your card or bank account on file.

Why is Verizon losing customers?

April 21 (Reuters) – Verizon Communications Inc (VZ. N) said on Wednesday it lost more wireless subscribers than expected during the first quarter as it battled intense competition from T-Mobile US Inc (TMUS. O) and AT Inc (T.N) to attract customers.

Can I go back to Verizon after Cancelling?

You can reconnect your service on the same device you had when you suspended your service on the Reconnect service page in My Verizon. A confirmation page will indicate your service has been reconnected. It can take about an hour for your service to return.

Can I return my phone to Verizon if its not paid off?

When you pay off your device agreement, any monthly promotional credits you get for that device will stop. To pay off your agreement, your account can’t be past due. If it’s still within the device’s 30-day return and exchange period then you can only pay off the device in a Verizon retail store.

How long do you have to return a Verizon replacement phone?

You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).

Who is Verizon Wireless biggest competitor?

Verizon’s biggest and most longstanding rival is AT. The typical customer profile for the two companies is similar, and AT claims the highest market share in the industry behind Verizon.

How did Verizon do in 2020?

Full-year 2020 consolidated operating revenues were $128.3 billion, down 2.7 percent year over year. Cash flow from operations totaled $41.8 billion in 2020, a 16.8 percent increase year over year.

What happens if you cancel your Verizon Wireless contract?

If you cancel while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.

How long does it take to close a Verizon account?

When a cancellation is made Verizon does make it clear that it can take up to 60 days to receive that, but that 60 day countdown begins after Verizon has processed the final bill and the remaining credit balance on the account.

What happens if you cancel your Verizon wireless contract?