Users' questions

Is there an ombudsman for solar panels?

Is there an ombudsman for solar panels?

NSW: Energy and Water Ombudsman NSW, 1800 246 545. NT: Ombudsman for the Northern Territory, 1800 806 380. QLD: Energy and Water Ombudsman Qld, 1800 662 837. TAS: Energy Ombudsman Tasmania, 1800 001 170.

How do I complain about a solar company?

If the solar company still refuses to fix it or does not respond, then use the written report to lodge a complaint with your local consumer affairs: ACT: Office of Regulatory Services, 02 6207 3000. NSW: Fair Trading, 13 32 20. NT: Consumer Affairs, 1800 019 319.

How do I contact the Energy Ombudsman?

If the problem isn’t fixed or you’re not happy with its response, contact us by phone or submit a complaint online. You can contact us at any time in the process for independent advice. If you have been disconnected, or are at risk of being disconnected, contact us on Freecall 1800 246 545 during business hours.

Can Neighbours complain about solar panels?

Here’s a link for NSW residents. It’s a great overview, but you should check with your local council. The great thing is, under most circumstances, ‘normal’ solar panels installed on your roof will not require permission from anybody, including those pesky neighbours.

Who regulates the solar industry?

The California Public Utilities Commission (CPUC) presents the California Solar Consumer Protection Guide.

Who is solar power nation?

Vish Batth – founder – Solar Power Nation | LinkedIn.

Can you get a refund on solar panels?

You get a federal tax credit for up to 30 percent of the cost of going solar. You can qualify for the credit whether you’re adding solar panels to an existing first or a second home or building them in at the time the house goes up.

Is the ombudsman free?

An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don’t take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.

How long does the ombudsman take?

You won’t get an instant judgment from the ombudsman. Disputes that go all the way can take three to nine months, and longer for PPI complaints. While there’s no guarantee you’ll win, 10,000s of people every year do. It means companies must take you seriously.

Do solar panels affect neighbors property values?

When it comes to solar farms, there is little data to support the assumption that merely being close to one drags down home values. There is, however, considerable data that suggests solar farms have little to no impact on nearby property values.

Can you sue a solar company?

You may be able to sue the solar company if it used misleading or deceptive tactics in selling you the solar system. The deception and trickery can take many forms. Consumers are told they will save on their total energy costs and that turns out not to be true.

What is the largest residential solar system?

10kW solar system
One of the largest solar PV system available for residential use, a 10kW solar system is a great choice for large households and home offices.

How to Contact Energy and Water Ombudsman NSW?

Energy & Water Ombudsman NSW. We provide a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers. Make a complaint. Call 1800 246 545.

Is there an ombudsman service for solar energy?

“People need to have a place to go to resolve disputes quite easily and simply. The energy and water ombudsman service at the moment can’t consider these sort of disputes with solar providers,” Mr Brody said.

Do you need a licence to install solar panels in NSW?

If you’re considering adding solar panels to your property, we’ve put together a list of things you should understand before making the commitment. The installation of solar panels mus t be undertaken by either a licensed builder or a licensed electrical contractor. Check a licence online or call NSW Fair Trading on 13 32 20.

What to do if you have problems with a solar company?

But it is not always easy to get help if consumers have problems with a solar company. Each state has an energy and water ombudsman, but their scope does not include new energy businesses like solar so consumers must take the matter to court. “People need to have a place to go to resolve disputes quite easily and simply.