Users' questions

How do I contact the CBE group?

How do I contact the CBE group?

If you received a phone call or letter about an account: Visit www.CBEGroup.com and select what type of account you have with us in order to be directed to the correct payment portal or call us at 1-800-925-6686.

Who does the CBE Group collect for?

CBE Group collects for both private businesses and government entities. It’s important to note that the CBE Group is one of only four private collection agencies partnered with the IRS to collect overdue federal taxes. This sets them apart from most other collection agencies.

Do you need to avoid contact with CBE group?

If CBE Group is attempting to collect any debt, other than an IRS tax debt, you should avoid phone contact completely. You have a legal right to make that request, and the collection agency must honor it. But, the complication with CBE Group is the IRS tie-in. The IRS gives partnering collection agencies the authority to contact you by phone.

Who is CBE group and what do they do?

What is CBE Group? CBE Group is one of the largest and most profitable debt collection agencies in the country, as they utilize both first and third party collections. Founded in 1933 in Cedar Falls, Iowa, CBE group has nearly 1,300 employees, and collects debts of all kinds: healthcare, credit card, telecommunications, and many others.

Where is CBE group in Cedar Falls Iowa?

CBE Group is a debt collection agency that is located in Cedar Falls, Iowa, and that has been in business since 1933. This collector assembles on a vast array of kinds of debt, such as telecommunications, bankcard, health care, and student loan debt.

How does CBE group work with the IRS?

But, the complication with CBE Group is the IRS tie-in. The IRS gives partnering collection agencies the authority to contact you by phone. They make it clear that the collection agency will ask you a series of questions, including verifying your identity and providing portions of your taxpayer authentication number.