Users' questions

How do I access my TELUS email?

How do I access my TELUS email?

You can access your TELUS email by visiting This link will redirect you to and the “” part of your email address will be pre-populated in the username field.

What is happening with TELUS webmail?

To provide our customers with the best possible email experience, TELUS is in the process of transitioning all existing TELUS email accounts to a platform powered by Google. This transition will require you to take action and will mean a change in how you access your TELUS email today.

How do I access my TELUS email from Google?

After your TELUS email account has been migrated to Google, you can access your email by visiting You will then be redirected to, and the “ part” of your email address will be pre-populated in the username field.

How do I fix my TELUS email?

If your email inbox is completely empty and you did not delete your messages, contact a TELUS technical support agent at 1-888-811-2323 and select the Tech Support option to to begin the recovery process.

What is the email address for my Telus account?

When you sign up for TELUS Internet, if an agent asked you to create a username and password for the purpose of your TELUS email, then your email address would be the username you have chosen + Email address: [email protected]

What are the best deals on Telus Internet?

Deals & Bundles Save big with our latest deals on Mobility, Internet, Optik TV, SmartHome Security, and more. Shop deals Save $1,200 on Internet + Optik TV + Home Phone Plus get a $100 bill credit (including tax) when you order online.

Is there a verification code for Telus purefibre?

Your session has expired due to inactivity. Would you like to continue? Please enter verification code that you received on your email. Already a TELUS customer? Login now