What does on-call staff mean?

Such an approach is in use when a business has an unexpected or emergency demand outside of traditional working hours. There’ll often be on-call shifts where the worker is never required to do work, or somewhere they are actually working for the whole time.

Do on-call employees get paid?

As with any nonexempt employee, federal law requires that on-call, nonexempt employees must still be compensated at or above the minimum wage and must be paid overtime for all hours worked in excess of 40 in any given workweek. Also, employers should make sure to check state laws on minimum wage and overtime.

What does it mean when someone is on-call?

If someone is on call, they are ready to go to work at any time if they are needed, especially if there is an emergency. In theory I’m on call day and night.

Can you be on call without pay?

Under the Fair Labor Standards Act, on-call hours may or may not be considered hours worked. If on-call hours count as hours worked, you need to pay your employees for their on-call time. If on-call hours are not considered hours worked, you do not need to pay your employees while they wait.

What is the definition of an on call employee?

On-call Employees Law and Legal Definition. On-call employees are those employees who are required to remain at or within the confines of a designated post of duty for more than 40 hours a week for the purpose of rendering stand-by service, but who are not required to spend all of their tour of duty in the actual performance of work.

How does the staff call staff system work?

Some of the key features of Staff Call Staff can sign up for call on any computer, tablet or mobile device or managers can assign call shifts as needed. Staff can make their call available to other staff members and shift trade notifications are sent to ensure accountability.

How is pay determined when an employee is on call?

Depending on the nature of the employment, employees may be eligible for pay while on-call. In order to determine eligibility for on-call wages, a court will usually consider factors such as the amount of control that the employer exercises over the worker while on-call, as well as the degree of interference with the employee’s personal affairs.

How long does it take for an on call staff member to respond?

Once a problem is suspected to be related to the area of responsibility covered by an on-call staff member, the on-call person is notified. This notification can be a phone call or text message. The on-call person has 15 minutes to respond to the initial notification.