What are the types of service innovations?

This work conceptualizes service innovation into six categories: product, process, delivery, strategic, managerial, and marketing.

What is service innovation example?

Examples include Uber and Zipcar in transportation, Airbnb in hotels and hospitality, AngelList in venture capital, and Castlight Health and Healthgrades in healthcare. Attackers such as these may be small now, but they represent a growing challenge to traditional companies.

What is innovation as a service?

Innovation as a service is a pragmatic process to inspire and create new innovative experiments (that have a strategic impact on your organization). Together with the key people of your organization we will ideate and jointly craft a list of innovative experiments shaping your digital transformation journey.

What are innovative models?

An Innovation model provides a detailed framework to identify, advance, and implement ideas. Thus, focusing on adopting methods to create the needed value. Roy Rothwell, a British Sociologist is a pioneer in industrial innovation.

Which is the best model of service innovation?

Various attempts have been made to define service innovation. For example, Den Hertog (2000) has presented the “four dimensional model of service innovation”, which captures the idea of service innovation in a knowledge-based economy. The model consists of the following dimensions (pp. 494–498):

What kind of research is S ervice innovation?

The research items have been profiled on the basis of a theoretical review of the service management literature.

What are the four dimensions of service innovation?

The coproduction process, and the interactions between service provider and client, can also form the focus of innovation. Thus den Hertog (2002) [6] who identifies four “dimensions” of service innovation, takes quite a different direction to much standard innovation theorising.

How is service innovation contingent on service characteristics?

A valuable contribution to the conceptual clarity of service innovation initiatives and managerial aspects is presented in this report, concluding that the innovation process of service firms is contingent upon their service characteristics and type of innovation. Page 3 van 91 Table of contents