Guidelines

How do I view My Virgin Media bill?

How do I view My Virgin Media bill?

How to view your bill online

  1. Sign in to your My Virgin Media account.
  2. Find: My Virgin Media Overview or My Bills & Payments.
  3. Click on the bill you would like to view.

How do I pay My Virgin Media bill?

If you want to make a one-off card payment you can sign in to My Virgin Media and follow the simple steps below:

  1. Register or sign in to My Virgin Media.
  2. Under the My Latest Bill section click Go to My Bills.
  3. Click the drop down on the Total payments since latest bill tab.
  4. Click Let’s make a payment.

How much do I owe Virgin Media?

If you haven’t registered for My Virgin Media or can’t remember your details, see Managing your broadband, TV and phone account with My Virgin Media. Alternatively, you can find out how much you owe by calling our dedicated automated payment service on 0800 064 3777.

How long before Virgin Media cut you off?

Late payments and charges for Virgin Mobile Mobile bills are due 14 days after the bill has been issued. The issue date and due date can all be found on your bill. If you pay your mobile bill late, or if your Direct Debit fails, your service will be suspended and you may incur some charges.

What happens if I can’t pay my virgin bill?

If we’ve been unable to take a recent payment, if you’ve missed a payment, or if you’ve gone over your account credit limit, we may restrict your services until you’ve paid your bill. Once we’ve received your payment, we’ll aim to restore your services within 3 hours.

How do I check my virgin account?

What’s my balance?

  1. Visit m.virginmedia.com/account.
  2. Visit your app store and search for “Virgin Mobile My Account” for the balance app.
  3. Text Balance to 789789.
  4. Call 789 and press option ‘1’ for your remaining allowances.
  5. Or check it on a computer by visiting Your Account.

Are Virgin Media bills paid in advance?

As a Virgin Media customer, you pay for your services in advance. For example, you pay in September for October’s services. Sometimes you may notice that the monthly price for your services has changed.

What happens if you dont pay Virgin Media bill?

If you don’t pay your bill by the payment due date, you could find your mobile services restricted to incoming calls and SMS but you won’t be able to use your data. You can still make calls to emergency services during this time. We’ll continue to try to get in touch and talk about next steps.

What happens if I dont pay Virgin Media bill?

Can you go to jail for not paying phone bill?

So unless your debt is in some way connected to a crime, you cannot go to jail for debt. Even then it would be the crime you are going to jail for rather than the actual debt. If you fail to pay your taxes or fail to pay a debt such as child support, you could be jailed.

Can’t afford to pay Virgin Media?

If you’re struggling to pay your bill, we’ll support you and discuss other ways for you to pay. To have a chat with us, call 789 from your Virgin Mobile, 150 from a Virgin Media landline, or 0345 6000 789 from any other line.

How do I check my contract with Virgin Mobile?

To see your contract:

  1. Register or sign in at virginmedia.com/myvirginmedia.
  2. Select My Bills.
  3. Select View Contract.

How to view your Virgin Media Bill online?

Follow these steps to take a look at your bill: 1 Sign in to your My Virgin Media account 2 Find: My Virgin Media Overview or My Bills & Payments 3 Click on the bill you would like to view More

Where can I Find my Virgin TV channel guide?

… With so much on the box, there’s no better time to get bang up to speed on where you can find all the great channels available to you. To get stuck into all this TV goodness, head to the bottom of the page to download your desktop or mobile channel guide, and to find out more about what TV packs you can get. And then what?

When does the billing period start for Virgin Mobile?

Your billing period will always start on the same date every month (unless your bill date is the 31st, in which case we will start it on the last day of the month.) Sometimes you’ll see roaming charges from an earlier billing period.

Why do I get extra charges on my Virgin Mobile bill?

If you changed your plan partway through your billing period, you might see an extra charge for the part month as well as your monthly charge for next month. If you see extra charges for “picture messages” this may be because your mobile device is converting long text messages or messages with emojis (like this ☺) to picture messages.