Popular tips

Why is my Surface plugged in but not charging?

Why is my Surface plugged in but not charging?

The power supply may be bad, the connector may have damage, or the connector may not be seated properly. This problem can also occur when the outlet or surge protector that the power supply plugs into doesn’t have power, and it’s also possible for some Surface Pro battery settings to prevent charging.

How do I reset my Surface 2 battery?

To do this, press and hold the Power button for a full 10 seconds, then press it again to power it on. If the troubleshooting steps above didn’t help, you may need to reset your Surface using a recovery image to restore it to its factory settings since removing and reinstalling the battery driver didn’t work.

How do I reset my Surface battery?

Tap the Power Icon from the start screen. Select Shut down. Let your Surface fully power down and leave it off for 30 seconds. Power it on normally.

How do I reset my battery not charging?

Fix 3: Perform a power reset on your laptop

  1. Shut down your laptop and disconnect the AC adapter.
  2. Remove your laptop battery, press and hold the power button for 30 seconds and then release the power button.
  3. Put your battery back in and plug your charger into your laptop.
  4. Turn on your laptop.

Why is the battery on my surface 2 not charging?

Surface 2 (RT) No battery/0% not charging issue. : Surface Surface 2 (RT) No battery/0% not charging issue. I have a problem with the battery of my Surface 2 (with Windows 8.1 RT). Sometimes the Surface won’t recognize the battery at all (the tray icon says ‘no battery found’).

What to do if your Surface RT is not charging?

#1. If you have a Microsoft Store close by take it there with your power adapter. #2. If you can’t do number one I would next try to buy a new power adapter. #3. You can also try to restore the Surface to factory specs and as soon as it’s up, before any updates, see if you are having the same problem. #2 or #3 are not in any particular order.

What should I do if my Surface Dock won’t charge?

If your battery is completely drained, a Surface Dock may not be able to fully charge your device. Instead, use the power supply that shipped with the device. After your device has charged with the power supply for five minutes, again use the Surface Dock to continue charging.

How to know if your Surface Pro battery is low?

You may have a problem with your battery or with Windows recognizing your battery if you experience the following issues: 1 Surface and Windows start but you’re having trouble charging your Surface. 2 You receive a low-battery error. 3 Surface turns off when you unplug it.