What does error D6 mean on electric meter?

D6. You might be using an old or the wrong key for your meter. If you’re sure you used the right key and it didn’t work, or if you added credit to the wrong key, get in touch.

Why is my electricity key not working?

If the machine at your usual top-up outlet isn’t working, you can find another Payzone, PayPoint or Post Office outlet. Give the contacts on your electricity key a clean with a dry toothbrush or cloth. If that doesn’t work, or you think your key is damaged, you might need to get a replacement – fill out this form.

How do I get a replacement Eon Electric key?

You’ll need to call us for a new key. The replacement key must be registered in your meter as soon as you receive it. Once this is done, you can charge the replacement key with credit at your local outlet. Call us and we will either send you a new card or arrange for you to pick one up from a local outlet.

What is error code D2 on electric meter?

Electricity meters Make sure you have a pen and paper to hand when you call. Error D2 or D4. Your key isn’t programmed correctly. Please contact us – we’ll give you an 8-digit number and tell you how to use it to reprogram your key.

What does B mean on electric meter?

Display B – Test display only. Display C – Time & rate in use. Display D – Date & rate in use. Display E – Total credit accepted to your meter.

How do I activate my electric key?

Activating your card

1. Put your key or card into the meter for at least a minute to activate it.
2. Top up your key or card at a convenient Payzone or Post Office.
3. Put the key or card into your meter. Electricity credit will transfer automatically.

Can I get a refund on my electric key?

Yes, we can give you back any money left on your key or card when you lost it. You might have to give us proof of buying the credit before we refund you though.

What do I do if I lost my Eon Electric key?

If you lose your key or card, have it stolen, or think it’s missing in the post, you’ll need to get in touch. We’ll check shops in your area to see if you can pick a new one up from there (you can do this at most shops with a PayPoint or Payzone sign).

Can I use someone else’s electric key?

Someone else can top up on your behalf They will need to take your key or card with them. They can use our store locator if they’re not sure where to go and want to avoid going into too many different shops.

Who is responsible for faulty electricity meter?

Your supplier is responsible for making sure your meter works properly. If you’re a tenant and your landlord pays the energy bills, tell them you think the meter might be faulty. They will be responsible for contacting the energy supplier and sorting out the issue.

Why is my EON smart meter not working?

It may be because your smart meter hasn’t been able to talk to us and send us your readings. A weak signal or a blocked meter* could be the cause of this. Please clear the space around your meter and If you have something that can’t be moved, please call us on 0345 055 0065 to see if we can help.

What does error d6 mean on electric meter?

are the same as other meter types. ESO needs Error D6 Electric Meter Edf on your meter says ‘off’, press button ‘A’. A replacement card may be will carry out credit checks, and some charge for the switch.

What does it mean when your electricity Key says D2?

Hi @chris_hays – just to add to Matt’s answer, a “D2” error indicates there’s an issue with the key. Sometimes re-inserting the key (for 60 seconds or so) can resolve it. If it doesn’t, then you’ll need to contact the team so they can send a message to a Paypoint to clear the error.

What does it mean when your car key says error 6?

Error 6: You’re using the wrong key, or your key has stopped working. Please get in touch to let us know and we’ll tell you how to sort out a new one. Your key needs a clean – so try wiping the chip with a clean, dry cloth and then pop it back in. Or: if the above doesn’t work, you’ll need to pick up a new key.

Why is my electricity prepayment key not working?

There are a number of reasons why your prepayment key might not be working, here are a few things that may have gone wrong: Check your receipt: if it says ‘Cancelled’ or ‘Failed’, your transaction didn’t complete, so you’ll need to try again.