What are the capabilities for SAP Hybris cloud for Customer sales?

The key features of the SAP Hybris Cloud for Sales:

• Mobility.
• Account management and Intelligence.
• Opportunity management and insights.
• Real-time analytics.
• Predictive analytics for next-generation Customer engagement.
• Email and Notes integration.
• Collaboration and Social Selling.
• Personalization.

What are the key principles that the SAP Cloud for customer user interface is based on?

The user experience was built specifically for SAP Cloud for Customer and is based on Fiori design principles. For SAP Cloud for Sales, the emphasis is on allowing sales professionals to spend more time selling and less time interacting with a sales force automation application.

What happens when you integrate SAP marketing cloud with SAP Cloud for customer?

By integrating SAP Marketing, and SAP Cloud for Customer, the bridge between marketing and sales is built so that processes can be harmonized across marketing and sales channels. The integration between SAP Marketing, and SAP Cloud for Customer supports the following business scenarios: Lead Transfer.

What is SAP c2c?

SAP Cloud for customer (C4C) is a cloud solution to manage customer sales, customer service and marketing activities efficiently and is one of the key SAP solution to manage customer relationship. …

How does the SAP Cloud for customer work?

SAP Cloud for Customer The SAP Cloud for Customer solution helps you manage day-to-day sales and service interactions efficiently by sending and receiving signals between front- and back-office solutions and providing a single view of the customer.

How are messages sent in SAP sales and service cloud?

For the outbound scenario there are typically two messages sent in SAP Sales & Service Cloud. The first one is send to a virtual internal endpoint. A second one is send to the real endpoint. Both can fail due to different reasons. If you do not provide a filter for Outbound and/or Inbound Party you will get both.

What’s the difference between SAP Cloud and SAP C4C?

SAP Sales & Service Cloud, a.k.a. as SAP C4C, is SAP’s on-demand cloud-based Customer Relationship Management, it consists of SAP Cloud for Sales and SAP Cloud for Services. Note: Hybris Commerce platform and SAP Sales & Service Cloud are two distinct products.

How are exceptions retrieved from SAP sales and service cloud?

The exceptions are retrieved from SAP Sales & Service Cloud via the central Exception Management in SAP Solution Manager. Number of errors detected in SAP Sales & Service Cloud within the last 24 hours. The exceptions are retrieved from SAP Sales & Service Cloud via the central Exception Management in SAP Solution Manager.