What is a client feedback form?

A client feedback form template can be useful for both you and the customer. Ask for your client’s name and use it to create a personal connection, before going into detail on the feedback itself. Next, simply analyze your responses and take quick and effective action.

What do you write in a feedback form?

What to Include in a Customer Feedback Form

• Don’t make any fields required. Make it as easy as possible for users to provide feedback, no matter how short.
• Always allow for open-ended feedback.
• Avoid asking “How did you hear about us?”
• Poise questions to account for all possible responses.

What should I ask in a client feedback form?

Customer feedback survey questions to ask when a product isn’t selling

• How would you describe the buying experience?
• Do you feel our [product or service] is worth the cost?
• What convinced you to buy the product?
• What challenges are you trying to solve?
• What nearly stopped you from buying?

How to get better client feedback?

Lay it out simply for them as a list of guidelines: Explain why you need their feedback (this should tie into your project process and empower them to be a part of the project). Ask them to be as specific as possible. Remind them to be honest. Tell them not to ask random people for feedback. Ask your client to point out problems, but tell them not to try to fix those problems.

What to include in a customer feedback form?

The type of feedback being given

What to do with client feedback?

Drive product roadmap with feedback. Take it from the experts: Your customers are the stars simply because they use your product day in and day out.

How to ask your clients for feedback?

Define Goal (s) of Feedback. Decide what your goal is.