How do I complain to Airtel higher authority?
How do I complain to Airtel higher authority?
Airtel Customer Support details
- Toll free Telephone number. Airtel customers can call the 24-hr customer service centre at 121, or call the customer care numbers given below from the Airtel landline to register your complaint.
- E-Mail. Airtel Complaints can also be emailed at [email protected].
- Grievance Addressal.
Who is appellate authority in Airtel?
Broadband and Fixed Line Appellate Authority
| For the service area of | Name | |
|---|---|---|
| 3 | For the service area of Gujarat | Name Mr. Ankur Sharma |
| 4 | For the service area of Haryana | Name Mr. Pankaj Mahajan |
| 5 | For the service area of Karnataka | Name Mr. Saumil Agrawal |
| 6 | For the service area of Kerala | Name Mr. Sureshkumar B |
How do I contact an appellate authority?
You can also call Jio Appellate Authority on 1800 889 3999.
How do I complain about Airtel head office?
You can also send your complaints and request to the email at [email protected].
- Airtel Complaint Number: 198.
- Airtel Customer Care Email Id: [email protected].
Where can I file a complaint against Airtel?
If the resolution provided for the complaint is not satisfactory, then you may choose to file an Appeal with the Appellate Authority either directly to the Appellate Authority through email or facsimile or post or in person, or through the Consumer Care Number of the complaint center.
How to contact the Nodal Officer of Airtel?
The Nodal Officer is your point of escalation for such cases. You may contact him/her by calling, or sending an email or a letter. Annexure 1 gives a list of all Nodal Officer and their contact details. The Nodal Officer will redress your grievance within a maximum of 10 days.
How does the airtel customer care center work?
The best aspect is that Airtel Complaints are resolved very fast. Airtel has an efficient and competent customer care center whose only job is to attend to Airtel Complaints and ensure that they are resolved promptly.
How long does it take to get reference number for Airtel?
The appeal should be filed within 90 days of expiry of the complaint or request resolution time specified by the complaint centre. The Appellate Authority will provide a Unique Reference Number within 3 days of reporting the issue.