Why does my Sensi keep going offline?

Sensi Thermostat Wi-Fi Connectivity Issues. If you are not able to connect or receive a “Thermostat is offline” error message while opening your Sensi app, your Sensi thermostat either could not establish or has lost the connection to your Wi-Fi network or to the Sensi cloud servers.

How do I troubleshoot my Sensi thermostat?

1. Troubleshooting.
2. Make sure your HVAC equipment power switch is turned on.
3. Make sure the furnace door or air handler panel is in proper position.
4. Reset your breaker.
5. Check voltage.
6. Sensi Smart Thermostat.
7. Sensi Touch Smart Thermostat.
8. Confirm that you labeled and installed your wires properly.

How long do batteries last in Sensi thermostat?

Battery Life The unit requires two AA batteries which come with the unit in the box when you first purchase it. The battery life is twelve to twenty-four months and C Wire connectivity is not required unless your system only offers just heat or just cooling.

Can I use a Sensi thermostat without WIFI?

Yes, Sensi thermostats are designed to control your heating and cooling even if you lose Wi-Fi connection. If you are running a schedule when you lose internet access, Sensi will continue to run the current schedule.

How do I reconnect my Sensi thermostat to my WiFi?

To reconnect using an Android device, follow these steps: Open the Sensi app. Tap the + sign. Choose the option, “Yes, it is on the wall.” Press “Menu” and then “Connect” on the thermostat. The Wi-Fi icon is now flashing. The app will prompt you to select your the Sensi network (Sensi-XXXXXX).

What should I do if my Sensi thermostat fell offline?

If you have been trying to reconnect your thermostat using the Sensi app or your thermostat fell offline with no changes to your router, you should check the Sensi thermostat Wi-Fi status icon (or the Wi-Fi status message on your Sensi Touch). To begin, click on link that matches your Wi-Fi status icon for more information.

Where is the security code on a Sensi thermostat?

If you don’t have the card anymore, the Security Code is also found on the back of the thermostat face plate. Tap Next, and select your home Wi-Fi network. Enter the password for your Wi-Fi network. After completing these steps, you should be reconnected, and can now access your thermostat.

Is the Sensi thermostat made by Emerson?

I have a WI-FI thermostat made by Emerson and sold under the Sensi brand. It works great in my home whereI have a wired ATT connection. However, at the vacation lakehouse, it connects/disconnects intermittently. My Hughnet modem is an HT200W.