What do you mean by after-sales?

After-sales service is any support provided to a customer after the product or service has already been purchased. Companies use after-sales support as a business strategy as it typically leads to higher customer satisfaction, brand loyalty, and even word-of-mouth-marketing.

What are sales logistics?

Sales Logistics: Delivery from Warehouse to Wholesalers, Retailers, and Consumers. Logistics typically refers to sales logistics. In the past this was mainly delivery from delivery centers and logistics warehouses to distribution points such as wholesalers and retailers.

What do you mean by logistics?

Logistics is the overall process of managing how resources are acquired, stored, and transported to their final destination. Logistics is now used widely in the business sector, particularly by companies in the manufacturing sectors, to refer to how resources are handled and moved along the supply chain.

What is the definition of after sales service?

after-sales service. Word forms: plural after-sales services. variable noun. A company’s after-sales service is all the help and information that it provides to customers after they have bought a particular product. [business] …a local retailer who offers a good after-sales service.

Why are companies investing in after sales service?

Companies are investing in their after-sales service networks to deliver high levels of customer service and in return command higher prices for their parts and services. Retrieved from Wikipedia CC BY-SA 3.0 https://creativecommons.org/licenses/by-sa/3.0/.

What is the definition of logistics in business?

Logistics: The process of planning, implementing, and controlling procedures for the efficient and effective storage of goods, services, and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements. This definition includes inbound, outbound, internal, and external movements.

Where does the word logistique come from in the Dictionary?

[French logistiques, from logistique, logic (perhaps influenced by loger, to quarter ), from Medieval Latin logisticus, of calculation; see logistic .] American Heritage® Dictionary of the English Language, Fifth Edition. Copyright © 2016 by Houghton Mifflin Harcourt Publishing Company.